Customer service

We're here to help you! If you have any questions, doubts, or requests for assistance, our customer service team is ready to assist you. We are committed to providing a pleasant shopping experience and are available to provide you with the necessary support.

Contact Methods You can contact us by sending an email to info@auraworldwide.org We will do our best to respond within 24 business hours.

Live Chat: We have a 24-hour live chat service available. You can access the live chat on our website auraworldwide.org and speak directly with a member of our team.

Working Hours Our customer service team is available from Monday to Friday, from 09:30 to 19:30, [Rome, Italy time zone]. During this period, they will be ready to answer your questions and provide you with support.

Dispute Resolution If you have a complaint or an unresolved issue, please contact us immediately. We will do our best to resolve any disputes quickly and fairly.